At Iconic Paw, your trust is the foundation of our bond. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our site or commission a custom masterpiece. We are committed to ensuring your data—and your pet’s photos—are handled with security and respect.
Iconic Paw (“we,” “our,” or “us”) operates https://www.iconicpaw.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our Site.
1. Information we collect
When you visit our Site, we automatically collect certain information about your device, including:
- Web browser, IP address, time zone, and cookies installed on your device
- Pages viewed and referring websites
When you make, or attempt to make, a purchase, we collect:
- Name, billing address, shipping address, email address, and phone number
- Payment information
- Uploaded photos for custom artwork
2. How we use your information
- Process and fulfill orders and create custom portrait artwork
- Communicate about orders and send confirmations and updates
- Screen orders for fraud and improve our website and marketing
- Send promotional emails or SMS only if you opt in
Uploaded pet or human photos are used solely to create your custom artwork. We do not sell, reuse, or distribute your images for any other purpose.
3. Sharing your information
We share information only when necessary to operate our business, including with Shopify, payment processors, print and fulfillment partners, email and SMS providers, and advertising platforms such as Google and Meta. We do not sell your personal information.
4. Advertising & tracking
We use cookies and tracking technologies to improve user experience, analyze traffic and performance, and deliver relevant advertisements. You may opt out of targeted advertising through browser settings or ad-platform preferences.
5. Data retention
We retain order information and uploaded images for as long as necessary to fulfill orders, provide customer service, and maintain internal records. You may request deletion of your personal data by contacting us.
6. Your rights
Depending on your location, you may have the right to access or correct personal information, request deletion, or withdraw marketing consent. Contact us to exercise these rights.
7. Data security
We take reasonable precautions and follow industry best practices to protect your personal information. Payment data is processed through encrypted payment gateways.
8. Third-party services
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s privacy
Our Site is not intended for individuals under 13. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy to reflect operational, legal, or regulatory changes.
11. Contact us
For questions about this policy or your personal data, contact support@iconicpaw.com.